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Trampoline Safety & Warranty

Safety Instructions For super safe jumping here are a few reminders (although we are sure you already know them!)
  • Do jump in socks or bare feet - shoes can damage the mat.
  • Do make sure you securely fasten both net ties on the net opening before your child starts to jump. Check that the net straps are secure and that the safety net is tensioned correctly.
  • In line with the manufacturer's guidelines we recommend you have only one child (or adult!) jump at a time as the trampoline is designed to give the highest and most stable bounce in the 'sweet spot' at the very centre of the mat.
  • If two children jump, make sure they are matched in weight and jump-ability. This will help keep the mat dynamically stable.
  • We don't recommend more than two children jump at any one time. The mat will respond to different weights and points of contact and will tend to pitch the children towards the centre of the mat. Bumped heads are more than likely!
  • If you do have additional children wanting to use the trampoline at the same time check out our Kids Games for some ideas on non-jumping, safe fun!
For PRO-LINE round and rectangle trampolines: Steel frame - 5 years
Springs - 1 year
Jumping mat - 1 year
Safety pads - 1 year
For PRO-LINE safety nets: Metal hardware - 1 year
Foam sleeves, plastic parts, suspension straps - 90 days
Fabric, netting, sewing - 90 days

The trampoline parts are warranted against defects and workmanship only. Misuse or abuse of the trampoline render all guarantees invalid. Warranty period starts from the date of purchase. Warranty items must be notified in writing and accompanied with date of purchase and a digital picture of the item to be replaced.
Please refer to the user manual for full details.

The PRO-LINE trampoline range is low maintenance and fuss-free.
Periodically spray the springs and hooks with a good quality lubricant such as WD40. Sweep any accumulated leaves off the mat. Gently scrub the safety padding with a mild detergent solution to remove any stains or build up of mould. Check that the net is tensioned correctly and that the net fastening ties are intact.
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